Quality is considered as the most powerful factor to capture, retain and enlarge customer base in the modern business scenario. Achieving customer satisfaction is the essential business of business and quality management is the most effective enterprise strategy.


Keeping this in mind, Mitaş has become the leader in quality with an ongoing effort to provide products and services that meet or exceed customer expectations through a systematic organizational participation in planning and implementing quality improvements.


Mitaş was the first company in its sector to get ISO 9001 quality management certificate in 1994. Mitaş also holds ISO/TS 16949 quality system certificate for its products and service to automotive sector.


Mitaş's quality management system is focused not only on product quality, but also the means to achieve it, using quality assurance and control of processes as well as products to achieve more consistent quality. Its quality management is also indicative of how well the system measures, monitors and improves different metrics related to the business processes.


Interrelationships among the business processes, their metrics and the organizational achievement are influenced by how well an organization deals with issues related to quality.


Mitaş utilizes state of the art testing equipment such as tensile testing machine, hardness tester, impact testinf machine, NDT equipment, metallographic equipment etc. Mitaş's quality department, composed of engineering professionals, are equipped to operate at international standards. This dedication to quality ensures that Mitaş provides customers with the highest quality products in the industry.